FAQs (Users)
General
- Why can't I connect to the Bp Event Server?
- Why can't I log in to the Bp Event Client?
- Why can't I see certain records or lists?
- Why can't I see certain records in the Info Centre?
- Why did the backup fail?
Mail/Email
Quote/Order
- Why does a booked item have no or the wrong price?
- Why can't I book an existing item?
- Why do the sums in the quotation and/or order differ slightly from the total or invoice sum?
Invoicing/Financial Accounting
- Searching for invoices
- Why can't I export invoices to financial accounting?
- Why is no VAT stated on the invoice?
- Why is an advance payment not deducted in the final invoice?
- Why are sales from the cash register not transferred to Bp Event?
- Why do the sums in the quotation and/or order differ slightly from the total or invoice sum?
Event sheets
- Why can't I find an existing event sheet in an event?
- Why can't I find a booked item in an event sheet (work instruction or packing list)?
