Frequently Asked Questions (Users)
General Questions
- Why am I getting a warning about storage capacity or faulty data backup when I log in to Bp Event?
- Why can't I connect to the Bp Event Server?
- Why can't I log in to the Bp Event Client?
- Why can't I see some records or lists I know exist?
- Why can't I see records I know exist in the Info Centre?
- Why did the data backup fail?
Mail/Email
Quote/Order
- Why does a booked item have no price or a wrong price?
- Why can't I book an item I know exists?
- Why do the totals in the quote and/or order differ slightly from the total or invoice total?
Invoice/FA
- How do I locate invoices?
- Why can't I export invoices to FA?
- Why is no VAT shown on the invoice?
- Why is my advance opayment not deducted in the final invoice?
- Why are sales from the cash register not transferred to Bp Event?
- Why do the totals in the quote and/or order differ slightly from the total or invoice total?
- Why can there be rounding differences in the FA posting?
Event Sheets
- Why can't I see an event sheet I know exists in an event?
- Why can't I see a booked item in an event sheet (work instructions or packing list)?
