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Many templates for customer correspondence are linked to attachments that are automatically sent with an email. Attachments are also useful for foreign-language emails.

  1. Create the translations of the attachment templates (Create foreign-language versions of text templates).
  2. Add both the German and foreign-language attachments to the email template on the Anhang Attachments tab:
    1. Don't set a language filter for multilingual Bp attachement templates, as they are automatically attached in the language of the account/mail.
      Example: Bp text template with translations "Quote incl net totals"
    2. For data sheets or external documents, select the languages for which they are to be attached in the Language filter column.
      E.g.: "How to find us.pdf" for the mail languages English, Dutch and Polish, "Où nous trouver.pdf" for French
    3. Picture files, business cards, calendar entries and such do not need a language filter, they are always attached.