Many templates for customer correspondence are linked to attachments that are automatically sent with an email. Attachments are also useful for foreign-language emails.
- Create the translations of the attachment templates (Create foreign-language versions of text templates).
- Add both the German and foreign-language attachments to the email template on the
Attachments tab:
- Don't set a language filter for multilingual Bp attachement templates, as they are automatically attached in the language of the account/mail.
Example: Bp text template with translations "Quote incl net totals"
- For data sheets or external documents, select the languages for which they are to be attached in the Language filter column.
E.g.: "How to find us.pdf" for the mail languages English, Dutch and Polish, "Où nous trouver.pdf" for French
- Picture files, business cards, calendar entries and such do not need a language filter, they are always attached.