There are three basic segment types in the ESC: Order, Invoice and Returns. Several order types can be created for each of these segments and assigned different text or spreadsheet templates.
Go to the Templates tab and select ESC templates > New, then the company if applicable.
Enter the Name of the order type and select a Segment type.
Select a Price group.
Tick Update item prices to auto-refresh prices for the time of the event.
Tick Add items ordered on-the-fly to standard range if you are planning to offer these for selection later.