You must have the appropriate authorisations to see shifts and communicate availabilities in the Online Shift Planning WebApp. A Bp Event user with administrative rights must create a record for you in the database:
As an Account
with email and telephone number for notifications
with a suitable category (staff or similar)
As Staff member
linked to the Account
with activated Shift planner
with suitable Staff roles
with corresponding Staff contract
with activated WebApp Access to the right of the role window with corresponding User Access.