The input area for the mail itself is in the bottom half of the window on the Text tab. If you are not using a template, enter your text here.

1. Go to the  Text tab.
2. Enter your mail text, copy text from other documents or edit the template as needed.
3. Format the text if necessary. In the toolbar, find the usual tools for formatting text and inserting style sheets, bookmarks, references, etc.
4.  Save your changes.

Many mails have a similar structure or even the exact same wording. Using editable mail templates can save time in these cases.  Text templates are created and edited on the  Templates tab by users with administrative rights.

1. If you know the template code, double-click  Text template >  Select by code or press the F4 hotkey open a dialogue.
2. Enter the template code and confirm by clicking OK.
3. If you do not know the template code, click on  Text template >  Select from list to open a list of all available text templates.
4. Alternatively, open the list of templates directly by clicking on  Mail >  New from template.
5. Custom-sort the templates by double-clicking on the column headings to find a suitable template.
6. Double-click to select the template you want.
7. The template will appear in the input window of the email.
8.  Save your changes.

Note: Any changes made to an email which is based on a template will only affect that one email, not the template itself.