Writing an internal message

• Open a new internal message

  Use Internal Messages to communicate with other users or user groups of Bp Event.

  1. Go to the   Communication tab on the function bar.
  2. Klicken Sie auf den kleinen Pfeil neben   Interne Nachrichten, und wählen Sie Neuanlage und ggf. Ihren Betrieb.
  3. The text tab of the internal message opens.
  4. Alternatively, you can open a new internal message via  New in the horizontal toolbar of the overview. You can open the overview of received and sent internal messages by clicking on  in the window title of each data record.
  5. In the horizontal toolbars of many data records, there is also the option of directly creating an internal message linked to the data record.
• Specify recipients

  Individual users, user groups or distribution lists can be selected as recipients of internal messages.

  1. Open a list of all users and user groups by left-clicking on  Add at the top of the input field Recipients .
  2. Double-click or left-click and  Apply to select the desired recipients.
  3. Open a list of all distribution lists created for internal messages by left-clicking on  Add . Multiple selection is not possible for distribution lists, add several lists one after the other by double-clicking.
  4. Dissolve user groups on request or directly via  Dissolve group into individual recipients if necessary:

  4. 1. Do not resolve: The message is sent to the group as a unit. As soon as a group member reads the message, it is marked as "read" for all, and deleted for all by deleting it once. This is useful if a message only needs to be received by at least one group member.
        Example: Different members of the banqueting department are assigned to answer the internal messages every week. The other members of the group do not have to deal with these messages.
     2. Dissolve: Each group member is notified as an individual recipient independently of the others. Each recipient only reads and deletes the message for themselves. This ensures that all recipients receive the message as "new".
        Example: All group members should be informed that an event has been cancelled.
  5. To subsequently send an internal message to additional users, open the message in the tab  Outbox and add additional recipients or recipient groups via  Add .
     Note: The message itself can no longer be edited in the outbox.
  6. Confirm the query with Send.
• Send attachments

  Any document that is available in Bp Event or on the hard drive can be sent as an attachment to an internal message. To do this, it must be saved as part of a document package for the message.

  1. On the tab Attachments > New attachment open a new document package.
  2. Give the new document package a name.
  3. Select external files from the hard disk via Add >  Files .
  4. Das Explorerfenster Ihres Computers öffnet sich. Wählen Sie das gewünschte Dokument mit Doppelklick einzeln aus, oder markieren Sie mehrere Dokumente mit Linksklick und gedrückter Strg-Taste.
  5. Select an existing document package via  Add >  General documents or select several packages by left-clicking and  Apply them.
  6.  >  Save and schclose tab to return to the internal message.
     
• Organise internal messages by category

  User-specific categories can be created for internal messages, which can be used to group the messages clearly and make them easier to search for. The categories are available for both incoming and outgoing messages. Categories must be assigned manually, new messages have the status "Without category".

  1. To create a new category, go to  Internal messages >  Input or  Output , right-click on any line and go to  Category >  Edit categories.
  2. Add categories in the expandable selection list and confirm with OK.
  3. Alternatively, open a  Internal message, click on the selection list  Without category in the top right-hand corner of the toolbar and select the last option  Change list.
  4. To assign a category to a message, right-click in the overview or select an existing  category from the selection list in the data record. Multiple assignments are not possible.
  5. When opening  Input or  Output , the filter is set to  Without Category by default.
     Note: Select  All messagesto display both messages with and without a category.
  6. Um gezielt nach bestimmten Nachrichten zu suchen, wählen Sie in der Mitte der Werkzeugleiste die  Kategorie als Filter aus.
• Send a short survey

  Get a quick picture of your colleagues' opinions by setting up a short survey with predefined answer options.

  1. Open a  Internal message and click  Survey.
  2. Enter your question and several possible answers in the additional fields that appear.
  3. Use the drop-down list Multiple choice to determine whether only one answer, several answers or also answer options (Yes, No, Maybe) are to be enabled.
  4. The setting  confidential ensures that the responses are only visible to the sender and recipient.
  5. The recipients answer the survey by clicking on the  surveyicon in the message inbox or in the message itself.