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The ticketed event itself must also be created as a sales item. This is the item which is available for selection in reservation lists and ticketed events. It can be linked to a room and contains the ticket details.

  1. Create an item with the item group Ticketing > Ticketed EV .
    Ex: Christmas Pantomime
    Note: The item group name is editable and can differ from business to business. Specify the name on the Administration Administration tab under Administration Settings > VA Events > ticketing Reservations.
  2. A new tab ticketing Tickets will appear in the side navigation.
  3. Assign a Room if applicable.
    Open the picklist with Tab+Space or type the first letters of the room you want, then press Enter to see the room list.
  4. Assign the combo item containing the various ticket types in the Available tickets field.
    Open the selection list with Tab+Space or type the first letters of the ticket you want, then press Enter to see the item list.
  5. Tick the box to allow for creating and printing physical or digital Tickets.