Different languages can be specified for both oral and written contact with either an account or selected contact persons. That language will then be preset for new mails automatically.
- Open the
Account and go to the General tab, then select a Language other than the standard language for that account. - Enter a different language for a contact person under Account >
Contact person. - The suggested oral and written salutations will change automatically.
- If you have the "Translations"M module, you will be able to enter foreign language mail templates. Appropriate templates with matching cover letters and attachments will be automatically offered for any correspondence with accounts or contact persons with a non-standard language.
