Skip to main content

Changing the online form

Changing the online form

The online form for the Online Reservations App is set up by the account manager and, if necessary, a web designer. The texts appearing there can be changed or added to in the full client with the appropriate authorisation.

  • Change restaurant descriptions in the online form

    Each of the bookable restaurants or points of sale allows for a short description and image.

    1. Go to the  Einrichtung Configurations tab in the function bar and select Funktion Mappings > suche Search.
    2. Open the "OTR_Restaurantbeschreibung" mapping.
    3. Select a restaurant and press F6 to open an enlarged input field for the text in the column To.
    4. Enter texts and/or images with HTML formatting or replace existing texts.
      Example:
      Column From: Spicehub Bar+Grill Standard
      Column To: <div class="OTR_grow OTR_pic">
      <img src="/TischApp/images/paloma-cocktail.jpg" alt="restaurant">
      </div>
      <div class="OTR_restaurantName">Spicehub Bar & Grill</div>
      <div class="OTR_restaurantNameBeschreibung">Excellentes Essen - Cocktails - Wein</div>
    5. save Save your changes.
  • Change messages to customers in the online form

    Several messages have been created for the online form to inform the customer about the options or status of their booking (confirmation, cancellation, public holiday). These messages can also be edited at any time.

    1. Go to the  Einrichtung Configurations tab in the function bar and select Funktion Mappings > suche Search.
    2. Open the "OTR_Meldungstexte" mapping.
    3. Select a message and press F6 to open an enlarged input field for the text in the column To.
    4. Enter texts with HTML formatting or replace existing texts.
      Example:
      Column From: Message text if not enabled
      Column To: Unfortunately, online bookings are no longer possible for this day.</br>
      However, you can reach us by phone: +49 (0)69 / 222-222
    5. save Save your changes by clicking on the icon in the top left-hand corner.
  • Change text templates for automatic emails to customers

    As soon as the customer has successfully placed a reservation, automated emails (reservation confirmation, cancellation, reminder) serve for communication. The emails are based on a text template and complemented with the reservation data (date and time, number of guests, address) .

    1. Go to the Vorlagen Templates tab in the function bar and click on vorlage brief Text templates > suche Search.
    2. Select "Online-Tisch Reserv" at Group/Type and confirm your entry by clicking suche Search.
    3. Open the template by double-click.
    4. Click on bezug Show 4D expressions in the toolbar. The text passages marked in grey are database references and should not be changed or should only be changed with extreme caution.
    5. Important: Name, Type and Group/Type of the template must not be changed.
    6. save Save your changes.

    Read more about Text templates.

  • Create a new added field for the reservation

    Customised queries can be added to the existing input fields in the web form. These fields are created and defined as Added Fields. New added fields can either be input-enabled text fields (Name of accompanying person) or checkboxes (Outside table weather permitting). In the full client, the added field will show in the Online Table Reservations area of the reservation.

    1. Create a new added field for the Reservation record of the table reservation.
    2. G to the  Einrichtung Configurations tab in the function bar and click on Tabellendetails Added Fields, then select the table Gaesteliste Reservations.
    3. Kopie Copy a similar field or create a new field by clicking neu New. The new field will be added at the bottom of the list.
    4. Select the following settings for an input-enabled text field:
      1. Field label: Text as shown in the full client
      2. Group: Online Table Reservations
      3. Field name: Technical name
      4. Data type: Text (A selection with multiple options is not possible).
      5. Input-enabled: yes
      6. Mandatory field: As needed
    5. Select the following settings for a selection box:
      1. Field label: Text as shown in the full client
      2. Group: Online Table Reservations
      3. Field name: Technical name
      4. Data type: Character string
      5. Input-enabled: yes
      6. Mandatory field: As needed
  • Publish the new added fields to the online form

    The new added field is now visible in the user interface of the full client, but not in the online form.

    1. Stay on the Tabellendetails Table settings tab and the new added field. Go to the Field details area (below the list of added fields) to the Further settings input field and click on zoom Enlarge input field.
    2. Open the star picklist in the toolbar for values.
    3. Select the following fields by holding down the CTRL key and left-clicking:
      1. OTR: for visibility in the online form > X (for yes)
        Note: To remove the field from the online form, delete the X from the text field.
      2. Label: for online text > "Would you like to sit outside if the weather is good?"
      3. Option: for a selection option > Yes//yes
      4. Mandatory field: The guest cannot complete the reservation without entering > X (for yes)
        Example:  
        OTR:X
        Label:Would you like to sit outside if the weather is good?
        Options:Yes//yes
        Location:MyRestaurant
        Mandatory field:X
    4. Confirm the selection and complete the details in the text field
    5. Save the entries by clicking OK.
    6. save Save the added fields.

    7. The new field with the option Yes or No will be visible as a mandatory field in the online form.