External documents that you receive as email attachments can be filed in document packages. Documents that are generally accessible and should not be linked to a specific record are filed in the "Shared documents" folder.

1. Double-click the email to open. It is not possible to file attachments from the preview.
2. In the small pane in the upper right-hand corner, select the documents by left-click, holding down the Shift key for multi-select.
3. Click on  File in document package in the toolbar of the small pane.
4. Select  New document package to create a completely new package.
5. Enter the Name of the document package and other fields (Create a document package as a Shared document).
6.  Save your changes.