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Returnable packaging or inventory items that are issued for an event but not returned will be invoiced at the end of the event. In this case, the replacement value is recognised for inventory items and the deposit amount for packaging.

  1. Go to the Ordner Bestellung Order tab in the side navigation and click on arrowLeft Returns.
  2. After the deposit items have been taken back, the inventory items and packaging that have not been returned remain on the list.
  3. Left-click on Retoure Forfeits to settle all remaining items. The billed items will appear in the Paid column.
  4. A new Bestellung Retourenabrechnung Deposit statement will open below the orders.
  5. For inventory items, the statement includes the replacement price because the item must be re-purchased.
  6. The deposit for returnable packaging is retained and not refunded. As the deposit amount is already included in the sales price, this corresponds to a deposit refund of 0.00 euros.
  7. Then assign the deposit statement to the total invoice for the event.