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Deposit items (inventory items or returnable packaging) issued for an event can be taken back as returns as of the day of the event itself. Returns cannot be processed before the start of the event.

  1. Go to the Ordner Bestellung Order tab in the side navigation and click on arrowLeft Return deliveries.
  2. The list will remain empty until after the event has started. As of the (first) day of the event, a list of all returnable deposit items or unopened containers will appear.
  3. Enter returned deposit items in the second column New return. Then click on Bestellung Retoure Returns in the toolbar above the list.
  4. In the list of returns, the number of remaining items is reduced by the number of returned items. The number of returned items will appear in the Return deliveries column.
  5. A new Bestellung Retoure Returns segment will open below the orders. The returns segment contains the negative deposit amount because the deposit must be refunded when the item has been returned.
  6. Allocate the returns segment to the total invoice in order to deduct the deposit from the invoice.