Event requests from the WebApp are automatically imported into the full client through an import job.
The Event is created automatically and filled with all available data: the data specified in the Event template (e.g. status) and the entries from the WebApp Intranet.
If you are part of the "WebApp_Intranet_V2_User" user group, you will receive both a Notification and a new Task linked to any new event. The task will appear in the Info Centre in the Follow-ups area as well as in the Info Centre of the Event, provided the data source Tasks is selected.
Open the Event by clicking on the link in the top toolbar of the Task.
Process the event according to internal specifications.