Changing the online form
The online form for the table reservation app is set up by the supervisor and, if necessary, a web designer. The texts appearing there can be changed or added to in the full client with the appropriate authorisation.
- Change restaurant descriptions in the online form
For each of the restaurants or points of sale that can be booked via the WebApp, a short description is displayed, possibly with a picture, the text of which can be changed or added to.
- In the function bar, go to the tab
Setup >
Functions >
Search.
- Open the "OTR_Restaurantbeschreibung" function.
- Select the desired restaurant and press F6 to open an enlarged input field for the text in the column To.
- Enter texts and/or images with HTML formatting or replace existing texts.
Example:
Column From: Spicehub Bar+Grill Standard
Column To: <div class="OTR_grow OTR_pic">
<img src="/TischApp/images/paloma-cocktail.jpg" alt="restaurant">
</div>
<div class="OTR_restaurantName">Spicehub Bar Grill</div>
<div class="OTR_restaurantNameBeschreibung">Excellent food - cocktails - wine</div> Save your changes.
- In the function bar, go to the tab
- Change messages to customers in the online form
Several messages have been created for the online form to inform the customer about the possibility or status of their booking (confirmation, cancellation, public holiday). These messages can also be edited retrospectively.
- In the function bar, go to the tab
Setup >
Functions >
Search.
- Open the "OTR_Meldungstexte" mapping.
- Select the desired message and press F6 to open an enlarged input field for the text in the column To.
- Enter texts with HTML formatting or replace existing texts.
Example:
Column From: Message text if not active
Column After: Unfortunately, online bookings are no longer possible for this day.</br>
However, you can reach us by telephone: +49 (0)69 / 222-222 Save Save your changes using the icon at the top left.
- In the function bar, go to the tab
- Change text templates for automatic emails to customers
As soon as the customer has successfully made a reservation, communication takes place largely via automated emails (reservation confirmation, cancellation, reminder). The e-mails are completed with the reservation data (date and time, persons, address) based on a text template.
- In the toolbar, go to the tab
Templates >
Text templates >
Search.
- Select "Online-Tisch Reserv" at Group/Type and confirm your entry with
Search.
- Open the template by double-click.
- In the horizontal toolbar of the text tab, click on
Show 4D expressions. The text passages marked in grey are database references and should not be changed or should only be changed with extreme caution by trained employees.
- Important: Name, Type and Group/type of the template must not be changed.
Save your changes.
Read more about Text templates.
- In the toolbar, go to the tab
- Create a new added field for the reservation
In addition to the existing input fields, further customised queries can be added to the web form. The fields displayed in the online form are created and defined as table details. New detail fields can either be freely insertable text fields (name of accompanying person) or checkboxes (In good weather in the beer garden). The table detail appears in the full client in the reservation in the expandable box Online table reservation.
- Create a new detail field in the guest data record of the table reservation.
- In the toolbar, go to the tab
Setup >
Table details and select the table
Guests.
Copy a comparable field or create a new field via
New . The new field appears at the bottom of the list.
- Select the following settings for a free text field:
- Field labelling: Text visible in the full client
- Group: Online table reservation
- Field name: technical name
- Data type: Text (A selection with multiple options is then not possible).
- Can be entered: yes
- Mandatory field: as requested
- Select the following settings for a selection box:
- Field labelling: Text visible in the full client
- Group: Online table reservation
- Field name: technical name
- Data type: Character string
- Can be entered: yes
- Mandatory field: as requested
- Make the new added fields visible in the online form
The new detail field is first visible in the user interface, but not yet in the online form.
- Click on the tab
Table settings on the left under the list of detailed fields in the frame Field details above the input field Detail Def Parameter on
Enlarge input field.
- Open the
picklist in the toolbar for values.
- Select the following fields by holding down the control key and left-clicking:
- OTR: for visibility in the online form > X (for yes)
Note: To remove the field from the online form, delete the X from the text field. - Label: for online text > "Would you like to sit outside if the weather is fine?"
- Option: for a selection option > Yes//yes
- Mandatory field: The guest cannot complete the reservation without entering > X (for yes)
Example:
OTR:X
Label:Would you like to book outside when the weather is nice?
Options:Yes//yes
Location:MyRestaurant
Mandatory field:X
- OTR: for visibility in the online form > X (for yes)
- Confirm the selection and complete the details in the text field
- Save the entries with OK.
Save you enter the table details.
-
The new field with the option Yes or No will be visible as a mandatory field in the online form.
- Click on the tab