Setting up Online Table Reservations^M for specific events, days or rooms

Your guests book online and you receive the reservation in real time in the Bp Event table reservation overview for further processing. You determine in advance which and how many tables can be booked in which time intervals and what group size can book online. Your employees edit the table reservation overview without any changes or effort in the templates or administration.

• Define the rooms and seats available for online bookings

  All rooms and seats that are booked for the table reservation event according to the room plan can also be reserved online if no other details are provided. However, both rooms and bookable seats can also be restricted to the exact day.

  1. In the function bar, go to the tab  Basis >  Table reservation and select the desired day.
  2. Open the  Rable reservations event on the left below the date picker. In the  General tab of the table reservation event, find the Rooms that are available for table reservations.
  3. Go to the tab  Added fields.
  4. In the field Share rooms online , enter the abbreviations of the desired rooms separated by semicolons.
     Example: Online reservations should be possible in the conservatory and restaurant, but not in the beer garden (WG
     Note: If no room abbreviations are entered, all rooms booked for the table reservation event are offered by default.
  5. To keep a certain number of seats free for walk-in customers or manual reservations, enter at least the desired number in the field Keep seats free . Once all the seats available for online reservation have been reserved, no further requests will be accepted.
• Define the time slots for online bookings

  The times of the table reservation event also apply to online reservations, unless otherwise specified.

  1. To block a specific time of day for online reservations, enter the start and end of the time NOT authorised for online reservations in the field Block online from or Block online to .
     Example: The table reservation event runs until 24:00, but no online reservations should be possible after 22:00.
  2. To block multiple time periods, use the text field Online block multipleand enter the times separated by semicolons. The possible time periods result from the times set for the table reservation event and the booking cycle.
     Example: The table reservation event runs from 17:00 to 24:00 with a booking interval of 30 minutes, but no online reservations should be possible before 19:00 (
  3. To prevent bookings being made at too short notice, enter at least the desired lead time in hours or days in the Lead time field.
• Define the group size for online bookings

  Both very large groups and the simultaneous arrival of several smaller groups can be avoided with the appropriate settings.

  1. To limit the group size for individual bookings, enter the maximum desired number in the field Maximum bookable persons . If the number is exceeded, the reservation is first sent as an enquiry, which must be confirmed manually, instead of as a firm booking.
  2. To prevent too many guests from arriving at the same time, enter the maximum desired number in the field Max. Arrival field, enter the maximum desired number.
• Define the dwell time for online bookings

  The times in the online form are not freely definable, but are set at fixed intervals. If several sessions are created in the table reservation event, these can be taken into account for the reservation.

  1. Enter the desired booking cycle in minutes. The cycle corresponds to the times offered in the online form.
     Example: Booking cycle 30 minutes: 19:00, 19:30, 20:00, 20:30,...
  2. Enter the minimum and maximum length of stay . If the minimum length of stay can no longer be adhered to due to the opening times for a booking, no more reservations will be offered. The maximum length of stay cannot be exceeded.
     Example: With a minimum dwell time of 30 minutes and opening hours until 24:00, reservations are no longer offered after 23:30.
  3. The times of existing sessions can also be adopted:
     1. as a default value, which can also be overwritten with times outside the session time, or
     2. as fixed booking time, which is specified, or
     3. as flexible booking time, within which the guest can also specify a time within a session.